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What we care about at CreatorOS – the kind of team we’re building

Honesty, integrity, friendliness, respectfulness, driven are traits of general employability. That is not what this document is about. This is about what we deeply care about – and what makes us us.

We’re inventing a new market, we’re shaping new business models, we’re setting up for the future. We are building the team with the same spirit.

We’re a young startup. At the time of this writing, we are just 8 full time employees – including three founders. We are definitely expanding the team and are always running short of potential employees we can talk to. But that’s a fire I’ll let burn. I’ll make it harder for myself, by means of this document, to find such amazing folks by restricting the universe to the people who deeply care about what we care about. We’re a small team, we’re energetic and we get shit done. We want people who join us to make things leaner, faster and more efficient – at the same time people we love working with. It just so happens that if we share the same values everyone seems to have more fun. We’re all here to have fun – we just happen to be building a formidable company.

Hacker

A hacker is distinct from a developer or a software engineer in the sense that a software engineer tries to build things the right way – applying the right theories, the best practices, the most scalable approaches. A hacker gets things to work – in the fastest possible way. Most of the things hackers do are use-and-throw. Or sometimes, just throw. A hacker will do things that may not pay any dividends in the future. But they get shit done today. Fast.

We want to work with hackers. People who don’t crib about how things will break tomorrow. If we have a broken system tomorrow – that’s a great problem to have. Our biggest problem right now is, will we make it to tomorrow? A hacker always has a resounding yes.

Many things a hacker tries will not work. Tried an ad – didn’t work? Tried a website copy – didn’t work? Tried a feature – didn’t work? Trash it. We have to make things work. It’s always an uphill battle to get something to work. But once you’ve tried your top 2-3 ideas to make something work; you must have the courage to pull it down, accept the failed experiment and move on to the next.

Again, we want to work with people who are go-getters, like hackers. We want every person on the team to uphold the hacker ethos.

Adventurer

We have no clue what will work. But we have beliefs. We need people who will embrace the lack of knowledge. We want to work with people who will take the plunge with us with the belief that we’ll figure it out. Not just that you back yourself with your skills but also, you crave for such uncertainty. We want to work with people who will push us to the limits. People who will ask us uncomfortable questions – most of which we wouldn’t have an answer to – and go try to figure them out.

Luxury isn’t our biggest offering. We might pay you well but that’s not the reason you’d join us. Many companies would pay better. We want to work with people who like to go lean and scramble. Limitations breed innovation. We don’t mean to say we’d build artificial limitations around ourselves, but rather we’d throw ourselves into spots where we have little knowledge and levers.

We want to work with people who thrive on chaos.

Resourceful

Like a Yes-Man, but thoughtfully so. Someone who will step up for challenges, and usually when you throw a problem at them their first reaction is “I’ll figure it out”. Such people usually have a wide network. They don’t try to cook up answers sitting in a room and thinking. They’ll hit the street and always seem to have ways to arrive at the solution. Many-a-times looks magical. Noone expected you to solve a problem, but you still managed to haggle your way to get it done? You’re resourceful.

A resourceful person is different from a hacker. A resourceful person has a rich network of friends, peers and mentors who will help if she asks. They have read a lot and know where to look for help. They know how to make the most out of the resources they have built.

A resourceful person is good at “figuring it out”, even in the absence of a lot of help.

Creator

We’re in the creator business, we want people who resonate with people we serve. We build the best products when we serve ourselves.

You must write blogs, make podcasts, conduct webinars, be a YouTuber/Instagramer or write software for fun. You must have fun doing all this.

We want to have fun building this company, while we make it easier for ourselves to have more fun creating stuff. In doing so, we’re just helping our customers have fun in their lives too. We want our team to spend time recording songs, making videos, writing blogs, conducting webinars, releasing tools – outside of work. Build an audience and help each other build one too.

If you are a creator, content and social media runs in your blood. If you are a creator, you’ll have fun building stuff for a creator.

Good time manager

We are a remote team, cutting across timezones. No one around you to poke you to work. Though that’s both good and bad, we want to work with people for whom this is the best thing that could happen. People who have a life outside of work and would like to use the flexibility to give the right amount of time at the right time of the day to the things they care about.

All our communication is asynchronous. GitHub PRs, Slack channels, Notion Docs. We meet on videocalls, but most work happens async. That means two things. You won’t get a response immediately. Especially since everyone is in different timezones because of either where they live or what working hours they prefer, the default response time is expected to be 12 hours. What do you do when you don’t get a response immediately? Are you able to unblock yourself and have managed yourself such that you can do some other work?

You can use this freedom to choose your hours of work and hours of leisure. Be it spending time with family, reading books, working out or creating content – you must choose where and when you’ll spend your 24 hours. But also make sure neither of them is ignored. You can and must have exactly one other important thing happening in your life along side this company where you spend time. Anything more, you’ll run out of time. Anything less, you’ll burn out. A good time manager manages where to put their, now scarce, time.

A good time manager never has FOMO.

If you are ALL OF THESE we’d want to get you onboard! Check out the link below

We’re expanding the team at CreatorOS

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Uncategorized

India’s Top CEOs are backing CreatorOS to kickstart the Passion Economy in India

Funding news is always big news for a startup, but more so when the people backing a startup are also the who’s who of the ecosystem.

This news was first broken on TechCrunch.com

We are delighted to announce that we’ve raised a round of funding from a formidable set of angels in India. Putting together a round of half a million dollars, we will now be deploying the funds to build out the tech and product team along with a strong BD team. We’re hiring!

CreatorOS (previously Socionity) is the place, now is the time.

Who has invested?

The round has been led by India’s most prolific angel investor – Phanindra Sama, founder and ex-CEO of RedBus. Most notably also the earliest investor in, now Unicorn, Unacademy.

The Unacademy group is backing us too. Gaurav Munjal (CEO) was one of the first Angels to commit to this round, closely followed by Roman Saini and Hemesh Singh. Dinesh Godara, Vitul Goyal and Sahil Goyal from Unacademy have invested too. These founders previously ran PrepLadder and WifiStudy.

Major star power added to this round with large participation from Kalyan Krishnamurthy (Flipkart CEO), Sujeet Kumar (Udaan Founder) and Alvin Tse (Xiaomi MD)

That’s not it. We have founders of India’s most awaited set of Unicorns too. Vidit Aatrey (CEO Meesho), Sanjeev Barnwal (Meesho co-founder), Jatin Mazalcar (Meesho CFO), Vivek Hallegere (Bounce CEO) and Farid Ahsan (Sharechat founder) showed belief.

You think that’s impressive? We’re not done. The current-gen fast growing startups’ founders are backing us too. Abhimanyu Saxena (Scaler Academy co-founder), Jerin Venad (CityFlo CEO), Ayush Shukla (Marsplay co-founder), Arnav (Leap Finance CEO) offered their support.

Sri Peddu, Kshitij Golwalkar, Kushal Bhagia (FirstCheque.vc), Vinay Menon (Pravega), Prakhar Agarwal (AngelList India and Adept Ventures) are notable additions to this round.

Phew. That’s a lot of net-worth in one blog.

We would have been fortunate to work with one name from this stellar set. We are beyond grateful that so many big names showed their support, encouragement and belief.

You may have assembled the greatest set of angel backers in any Indian angel round this year ! ! 🙂

– Kushal Bhagia (firstcheque.vc)

Why should you care?

We had been bootstrapped, with just 3 co-founders operating up until now. We were getting a lot of customers knocking at our doors. Things started escalating because of the COVID situation when more and more teachers and artists started taking their offering online. We want to help people make this transition faster and seamlessly.

We can’t do this alone. We need your help. We’re raising this round so that we can build our Sales and Product teams. If you think you can help us at these nascent stages, you should reach out to us (madhavan@socionity.com) and let us know! Happy to engage.

We are putting together an A+ team

We’ll finally be able to afford a salary. The work at this stage of the start-up is taxing and uncertain – at the same time lot of fun! A salary mustn’t be why you can’t experience awesomeness. We’ll be generous 🙂

Are you a creator?

If you’ve been a creator with Socionity (now CreatorOS) for long enough, you’d know how tied up our hands have been. You know how we’ve been juggling customer issues and feature requests. We’ve not been able to move fast. But that’s history. We’ll now have a team that will be building the product and ironing out all the issues at lightning speed.

The product will improve manifolds. Your app will become better. Your customers will love it. This is the best thing that could have happened to your app – it getting more love 🙂

This is a great time to sign up to Socionity, you’ll get amazing support from your account manager who will go to lengths to make sure you succeed! Sign up now at CreatorOS.co

We are going to get on to a super fast improvement cycle. We’ll be making huge leaps in out product. It might be hard to keep pace, but you can always subscribe to our newsletter and we’ll keep you posted.


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Uncategorized

Our new flexible pricing

We’ve been trying hard to make sure our pricing is consistent with what you want to achieve your goals.

We have 2 plans, each with 2 sub plans. You can choose any one that suits you best.

Plan 1 : Starter Plan

Sub-plan 1 : Socionity Streamer

  • No upfront monthly cost
  • Upto 250 customers
  • 20% transaction fees
  • Access to Socionity video player and live streamer

Sub-plan 2 : Your own streamer

If you have already paid for a Vimeo or Zoom subscription, you can plug that in and don’t have to pay Socionity an extra fee

  • No upfront monthly cost
  • Upto 250 customers
  • 7.5% transaction fees

Plan 2 : Growth Plan

Sub-plan 3 : Socionity Streamer

  • $89 per month
  • Upto 25,000 users
  • 10% transaction fees
  • Access to Socionity video player and live streamer
  • Dedicated account manager
  • Customer support to your users
  • 24 hour SLA
  • Access to exclusive community events

Sub-plan 4 : Your own streamer

If you have already paid for a Vimeo or Zoom subscription, you can plug that in and don’t have to pay Socionity an extra fee

  • $89 per month
  • Upto 25,000 users
  • 3% transaction fees
  • Dedicated account manager
  • Customer support to your users
  • 24 hour SLA
  • Access to exclusive community events

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Uncategorized

Release August 30

This release is a sunrise release, meaning this is one of those releases which will set into motion a spew of interesting features over the next few releases.

Addons

So far, you have been uploading videos, pdfs and podcasts. But once uploaded, it just plays like just any other video. That’s pretty crippling especially if you have a range of ideas to make your content even more interactive.

We have built the infrastructure for releasing many addons. The first such is a calorie tracker.

Calorie Tracker

If you have added a video, you can add an addon to the video. You can mark how many calories would have been burnt at what minute.

Tap change video against the video you want to add the addon to & tap on add an Addon. Then select “Calorie Tracker”.

Add checkpoints. If you want to intimate the user tha 100 calories have been burnt at the 10th minute, add a check point with those numbers.

Then save the addon. This addon will now show up on the video when your users open your video.

The calorie tracker will also show up on the Profile where the users will be able to track the calories they have burnt in the entire month.

More Addons

More addons are coming soon like Pop Quizes and Cheers & Boos. These are great ways to make your content more engaging and interactive. We are actively building new addons, if you want one, this is a good time to get in touch with your account manager.

Profile

The profile can now be accessed from the dropdown on the top right corner of the app. It now sports all the legal information and a way for the users to update the profile information.

Addons like Calorie Tracker will also plot a graph on the profile showing the progress of the users over time. Most addons come with a Profile Plot. Which means that the addon will not only have interactive element while consuming the content, but can also be used to get a higher level view of progress through a month.

We’re so excited with addons that we are establishing a dedicated team to build addons like the calorie tracker. Again, feel free to reach out to your account manager if you have any specific requests!

Coupons

You can contact your account manager to generate coupons. Once the coupons are generated, your customers can use a coupon to buy the collection. This is especially useful if you want to give away or gift the collection to some users.

Content Feedback

We have now introduced the oh-so-common feature of likes and comments to your videos and content items. Your users can have discussions and show their love for your content. It’s simple, it’s awesome.

What people love the most about us is how they’re able to improve their app so rapidly without having to indulge with a developer. The app will continue to get better and prettier every single release. It’s awesome.


If you want to stay updated about all our releases, you should subscribe to our newsletter. We write you an update every 2 weeks. That’s it.

Categories
Features Paid Content

Integrating with Vimeo

You can now integrate Socionity with Vimeo. You can bring the subscription you already own and start streaming videos on your own app using Vimeo.

This gives you two big advantages

  • There is no minimum price for your collections & videos any more
  • You get a competitive price. (See pricing section towards the bottom)
  • You get the full quality of the Vimeo Player

Getting a new Vimeo Subscription

If you do not already own a Vimeo subscription, you can sign up for one. Please note that you will need a paid subscription in order to use this feature. If you don’t have one already, you can choose one of the Vimeo Plans starting at $7 per month.

Make sure you read the TnC of Vimeo before you integrate with Socionity.

Before integrating Vimeo

You must have published your app

Make sure you hit publish on the dashboard, and note down your app domain.

In the above image, the app domain is “madhavansdemo2.nity.app”. Note this domain down. We’ll need it in the next step.

Upload the video to Vimeo

You must upload your videos to Vimeo.

Go to vimeo.com and upload your video.

Change the settings on the video

Open the video you just uploaded from the “Manage Videos” section and choose Privacy under General Tab.

Under “Who can watch?” choose “Hide this video from vimeo.com”

Under “Where can this be embedded?” choose “Specific domains” and enter the domain you had noted when you published the app and “build.socionity.com”

Now you are ready to add it to Socionity!

Adding Vimeo to Socionity

Step 1 : Log on to the app builder dashboard

Go to your dashboard and login with the appropriate credentials.

Step 2 : Add a collection

If you have a content tab, you can add a collection using the button on the bottom.

If you do not have a contents tab, you can choose “+ ADD A TAB” and select “Content & Courses”

Step 3 : Add content

First open the collection that you want to add the video to. To do so, tap edit contents.

Once inside the collection, hit “+ ADD CONTENT”

Once you hit add content, you’ll be required to select Vimeo from the set of options.

Step 4 : Connect Vimeo

If you haven’t already logged in, you’ll be asked to connect Vimeo.

Step 5 : Choose the video

Once you are logged in into vimeo, you will be shown all the videos available for embedding.

Tap the “+” icon next to the video you want to add.

Step 6 : Publish

That’s it. Choose if people should be able to see this “Before paying” or “After Paying”, and you’re done. Phew.

Pricing

Pro

$89 per month + Payment gateway charges + 0% Socionity Commission

Unlimited Users

Dedicated Account Manager

Free

No upfront cost + Payment gateway charges + 5% Socionity Commission per transaction

Upto 250 paying customers

For more information you can write to us at contact-at-socionity.com

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Uncategorized

Release August 15

New designs. New ways to keep fans engaged.

New Designs

So far we had a one-size-fits-all design. We realized that doesn’t work. We now have new designs that will change itself to suit your content.

There are 3 categories that are launched, more coming soon.

Rich Content – More than 6 collections

If you have more than 6 collections, we have a theme that will give the customers a quick look at what is available in one glance. It looks pretty. It is funtional.

Before & After

It’s great. You can now break them into categories like “Recommended”, “Popular”, and “Noteworthy”. It helps build trust with people.

This new interface has been designed keeping in mind helping people make a decision quickly. More options there are more they are tempted to see all the options before buying. So this design makes it easier for them to make the comparisons and choose what they should buy.

Adding thumbnails to collections

To make the best of this change, you can add a thumbnail to the collections. Previously, you had to upload a banner image alone. Now you have an option to also upload a thumbnail that looks better on smaller screens.

To add a collection thumbnail :

  1. Tap on settings next to the collection who’s thumbnail you want to set

2. Select edit banner

3. Upload a thumbnail (below upload banner). The dimensions should be 300×400 px (vertical)

Value Content – between 2 to 4 collections

The above design looks bland and empty if you don’t have a rich variety of content collections. We respect the fact that you have fewer collections – probably meaning you have a narrower focus. We now have a design that’ll look great for you too.

Looks great and is functional. Users see the most important information in one glance.

  1. Banner – to give a sense of what to expect. Something to excite them
  2. Cost – how much will it cost them
  3. Reviews & ratings – how do others like it, how many others have bought it

Focused content – Just one collection

If you have just one collection, you’d have noticed that you must make an additional click to open the collection. That’s kind of redundant. We’ve gotten rid of it! When your users open the app, they can buy right away! No frills – just your content.

Your content will be available for purchase with no additional click.

A new Splash Screen

You can welcome your customers using a customized message. It’s a great way to build trust as soon as someone comes to the app.

To customize this, tap on the top left three lines (hamburger menu) and select “App Name and Logo”. There you’ll see an option to type in the welcome message and upload a signature.

A new onboarding

Your users will be given a short guide as soon as they open the app for the first time.

Stories!

Is it even an app that doesn’t have stories? It’s a great way to keep people engaged every single day. Who doesn’t love a quick update of photos? 🙂 It’s awesome.

To add stories, tap on the left menu -> Engagement -> Stories

Photo Feed

Very closely associated with the above, is a photo feed. You can now upload photos to create a feed of photos. People would love to see more photos you share. Share before – after photos, share upcoming trailers, share backstage photos – anything that helps people fall in love with the app.

To add photos, open a collection -> add content -> Select Photo -> Upload a photo and select “Before Buying”

It will automatically get converted to a photo feed.

Easy Installation

Installation has been pretty confusing because this is a new kind of an app. We’ve made it super simple now. One tap install on Android. Simple installation on iOS.

Clear Payments

Payments should be simple and intuitive. That’s what we’ve now done. Just a simple checkout flow. No frills, again. 🙂


We have a lot of new features coming up in the next few releases. We’ll keep you posted.

Categories
Opinion Technology

How does Apple reward it’s App reviewers?

I am a developer with a reach of a few hundred thousand people using my product. For me, some ideologies matter more than others. I’m a hacker and I find Apple’s regulations toxic. Here’s why.

Complaint

My complaint with Apple is not so much that our business had to take hard calls, as much as how Apple is deliberately denying at worst or delaying at best a free and open internet.

Hackers

I have not met a single developer in my life who has had their app approved into the AppStore in the first attempt. Even though the terms of use are publicly available, they’re unclear and subject to personal judgement. Even if they were crystal clear, I don’t think hackers even think in those direction. All a hacker cares about is whether they’re able to bring about some efficiency in the world. That’s all we care about. If we’re able to do that using an app. We’ll make that and launch it.

We’ll write elaborate build instructions on GitHub, but reading a review process documentation? What’s that? We don’t even have a system to do that. We have systems called test cases that will find the most obscure of the cases where the app might crash. But not one way to figure out whether it adheres to the policies. Like scientists and engineers, developers happen to lean left.

Detrimental

I feel Apple’s approach has been greatly detrimental to the progress of significant technologies in these recent years. It is unfortunate that great engineers are not able to advance their science just because a legal(?) team somewhere is not as fore-sighted as them.

Crypto Currencies have taken a significant hit because of Apple’s terms. I myself had tried launching a crypto product a few months back. I thought it was a cool idea. It was not even an app that was going to give me any monetary benefits. I just thought it’d be so awesome if we could use crypto currencies in this fascinating new way. Apple had some policy regarding Crypto Currencies which would deem my app inappropriate.

That said, lot of people have gotten scammed in crypto currencies. Apple’s apparently trying to save them. A great way to play safe is to play conservative.

Stakeholder

My fundamental problem is not in the policies itself. Though they’re a source of major concern too, but I really care about the right policies the by the right stake holders. I challenge Apple to show us how many developers they have on their App Review team. We have the same problem when Governments try to moderate AI research. Not that we developers somehow magically know what the right thing to do is, quite the contrary – but developers are as important a stakeholder in this as much as the end-consumer is. We need a free-flowing expression of art and a open-minded approach to scientific advancement. We might have scams on the way. But, as humanity, we’ll learn to deal with them.

This last part is not as much as a rant as it is a genuine question. I’m sure the app review team is a huge team. I’m sure there are hierarchies. How is the incentive structure defined for a team like this? I’m sure it would be hard. How does this team promote the right people? What behavior does it reward? What is the north-star metric to see if the teams are doing well? I really want to know. I want to know how a company builds such parts of it’s organization.


Disclaimer : The views are that of the Author, not the company.

Categories
Hiring Operations

I never made it through a coding interview

Recently my company hit a point at which I realized I have to make a hire. Things were burning and I wasn’t able to fix it all by myself.

I needed to hire people who would execute. Who can get shit done. I talked to a bunch of people and read around the internet to look for inspiration as to how others run their interviews.

Most companies, startups including, used the Google Interview. Hard algorithm questions, ticking clock complicated edge cases. When I tried to dug into why this was the case, I realized this was pioneered by Google. It was a great test back in the day when no-one else was asking such questions. It was a good test for your smartness. However, now candidates come prepared with a set of questions. When I asked, interviewers tell me they pick the questions from the same websites interviewees use to prepare. I never made it through these interviews, I never studied the questions on these websites out of sheer arrogance. But I think I’m a good fit for my company. I don’t want to shoo away people like me.

I formulated the following interview process. It’s far from perfect, but it’s given me something to start with.

Resume

For me the most interesting part of the resume is the dates along side the projects & products candidates have been a part of. Usually resumes have the 2 – 3 most interesting projects that she has been a part of. If the most interesting project is kind of long back, is a red flag.

I screen people by seeing how fast they have improved in their life, more than what interesting things they’ve done. I sort the projects by interestingness and see if the progression in date is the same as the progression in interestingness. Usually, a project that’s more than a couple of years old almost gets me to reject the candidate.

I really like to see the progress one has made from school to current profession. A bad score at school kind of helps because there’s more you’ve had to surpass to get where you are. You need to be a hustler to have a bad score at school and still make it to great places with great work. At the same time, a good score indicates discipline. Scores and GPAs are not deal breakers, but I do evaluate both resumes with a different lens.

Assignment

The first round of the interview is a take home assignment. The assignment is usually a task that’d take an hour or so.

For example, below is an internship job profile we recently used. We asked people to pick a profile design from dribbble.com and implement it in React.js

Complete disclosure : This is not a promotion for the job. This position is now closed.

I’m looking for how promptly the candidate responds. If you are confident about your skills, you’d be able to quickly judge where to fit this assignment in your schedule and get it done.

It also helps me weed out people who are just exploring. A lot of people I talk to tell me they interview at small startups as a practice for larger companies’ interviews. They’re a waste of my time. Having an assignment completed is a sign that you are really interested in actually working with us.

I don’t look for design patterns or quality of code. I just need to see that it works. If it works to a satisfactory level, you’ve cleared this round.

Interview

The last round is a round is a video call interview. 30 min to judge personality – to which I still don’t have a good model other than just looking for good vibes. I’d like to improve here and make it less dependent on the tweets I read just before the interview. How can I make this more objective, I’m still looking for ideas.

The other 30 min is a screen share where I give an extension to the assignment already submitted.

As preparation, I go through the resume’s skills sections to get a hold of what the candidate has already worked on in the past and I look at the code to see what she’s comfortable with. Then I pick a task that she hasn’t worked on before, but at the same time it is just on the periphery of something she’s already done.

For the coding interview, I ask for a screen share and ask the candidate to use Google for things she doesn’t know. If she doesn’t have to Google, I gradually make the problem harder. I need to see how she Googles. Is she a fast learner, can she navigate through stackoverflow, can she read official documentation quickly to get things to work? Lot of weight given to the quality of Google queries. The completion of the task is of lesser importance. But depending on the role I’m interviewing for I look if the candidate has an eye for details that are relevant for the position.

With this I’ve been able to hire with confidence for my company and for a few friends’ companies, and it’s been working out. Would love to hear how you hire, how I can improve. 🙂


We are a company that has been focusing on 1st principle thinking. We usually write about how to build a great business on the internet. If you’re building one, you should subscribe.

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Uncategorized

Integrate Zoom with your Socionity Account

We are happy to finally bring to you a much asked for feature. You can now integrate Zoom with your Socionity and directly start meetings from your dashboard, without the to-and-fro of copy pasting links.

How to install

Log on to your Socionity account. If you do not have a Socionity account, you can request access here.

To start a meeting you must follow the following steps :

  1. Open the collection of your choice
  2. Tap on Add Content
  3. Select Zoom Meeting / Webinar

Login with Zoom

Once you add a Zoom Webinar / Meeting, you’ll be prompted to login with Zoom.

Create a new Meeting / Webinar

Start the Meeting / Webinar

That’s it! The notification will automatically be sent to the people who are a part of the collection this meeting/webinar is a part of.

You can then join the meeting on you your Zoom app by tapping on “Start Meeting” or “Start Webinar”

Usecases

  • If you want to create a meeting with your students and have a face to face classroom setting
  • If you want to provide one to one help and support to your customers
  • If you want to conduct a webinar where more than 50 people are likely to join in

Pre-requisites

  • You need a Zoom Account
  • If you want to conduct Webinars, you will need a Pro account
  • You will need to have access to Socionity Dashboard

Uninstalling

  1. Login to your Zoom Account and navigate to the Zoom App Marketplace.
  2. Click Manage > Installed Apps or search for the Socionity app.
  3. Click the Socionity app.
  4. Click Uninstall.

Customer Support

Should you need any help, you can always contact your Account Manager or contact us at contact@socionity.com

You will have an SLA of 24 hours. If you are on a Socionity Pro account, you’ll have an SLA of 1 hour. We will help you resolve any issues you have with respect to Zoom meetings/webinars or your dashboard in general.

Categories
Uncategorized

Release July 30

We’ve been building amazing new infrastructure that took longer than expected. We missed our July 15 update. We’ll make up for it here, i hope.

International

You can now charge people in their native currencies. You can set the price in your local currency and it will automatically be converted into their currency.

Pricing Parity

We don’t just use currency conversions to display the price in a foreign land. We use pricing parity to detect what should be the right price. We take into account the live currency conversion, the strength of the currency and what the average costs of related material is in their home country.

That means you don’t need to worry about setting a new price for each country. We’ll do the math and pay you in your local currency.

PayPal

We now integrate seamlessly with PayPal. All your customers from abroad can pay you in their local currency using their most loved payment mechanism. They can also pay using cards. And very soon more payment modes like Venmo which will get added.

Great Integrations

A lot of you have already been using various other tools like Zoom, Vimeo etc. And when you’ve already taken a Pro plan for those, it doesn’t make sense to pay for those features again.

We’ve now have a way for you to bring your existing Vimeo and Zoom subscriptions and add them to your own app.

Brand new pricing

When you bring your own Vimeo and Zoom subscriptions, you can move to our brand new pricing plan, where you pay us only a 7% transaction fees as against 30% before.

This is great for people who already have invested in such services and are looking for a way to put them all under one roof – your own app. Socionity will let you integrate with other services you’ve already purchased and let us take care of your app, payments, user management.